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Procedures
for PerfectPatch's Lifetime Management Warranty
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- Call PerfectPatch, Inc., for a certified contractor
in your area. The PerfectPatch, Inc., certified contractor will
discuss end-user patch-cord management requirements. (See the
Weekend Warrior Program for
an existing installation.)
- The end-user is required to take "The Principles
of Patch-Cord Management" web study course and complete the exam.
Then, the certified contractor will address questions or concerns
dealing with the exam and the end-user's specific patch-cord management
system(s). Emphasis is put on employing the Management Performance
Level Matrix so the end-user can maintain a uniform 10 performance
level for the life of their system(s).
- The certified contractor will schedule a time
to install the patching of the cords in the end-user patch-cord
management system.
- Pictures of end-user patch-cord management system(s)
will be taken when completed.
- The Management Performance Level Matrix will
be signed off by the end-user indicating that the patch-cord management
system completed is at Level 10 Management Performance Level.
Also, that the end-user has been thoroughly trained in the
Simple Patch-Cord Management Guidelines and the Management
Performance Level Matrix for maintaining Level 10 for the
life of their system.
- Pictures of the completed patch-cord management
system(s) will be taken. This information will be forwarded to
PerfectPatch, Inc., for its records.
- PerfectPatch, Inc., will assign a certificate
number for each patch-cord management system, along with a label
to be affixed to the patch-cord management system. This will indicate
the certificate number and the Level 10 qualification date.
- A certificate with a laminated picture of the
completed patch-cord management system will be forwarded to end-user
to post at the location to serve as a visual point of reference
for future moves, adds, and changes.
- A laminated (3"x 8") copy of PerfectPatch's the
Management Performance Level Matrix with the Two Golden
Rules for Successful Patch-Cord Management on the back (see
diagram), will be forwarded to the end-users, and posted at each
location for future reference on maintaining a "10" Management
Performance Level.
- The end-user must comply with PerfectPatch's
answer to the Two Golden Rules for Successful Patch-Cord Management
for the life of their system. (See the Management Performance
Level Matrix below.) By posting this matrix on your patch field
and instructing your team to follow the simple procedures listed,
you will continue to maintain a level 10 throughout the life cycle
of your system.
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Remember
- Aesthetics can directly affect the speed with which
faults are identified and rectified, which directly affects
the total system functional performance of your network.
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Management
Performance Level Matrix
This matrix was designed to be cut out and attached
to your rack for guidance now, and in the future.
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For
more information on the Management Performance Level Matrix,
click here for Frequently Asked Questions About Patch-Cord Management,
#4,
#8, and #10.
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Guarantee - If these procedures
are followed and your patch-cord management system does not maintain
a Level 10
Management Performance Level, a PerfectPatch
Certified Contractor will correct the problem at no charge.
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PerfectPatch
Copyright
2009 by PerfectPatch, Inc. All rights reserved. |
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